Customer Relation Officer

Customer Relation Officer

1 Nos.
76066
Full Time
3.0 Year(s) To 4.0 Year(s)
Not Disclosed by Recruiter
Any - Any Graduation
Job Description:
Communicates with Management on the progress of Collection performance, status of accounts receivables and credit limit.
Communicate with internal customers and partners within and outside the finance department to provide status updates and requests for information.
Maintaining the receivable system through Google sheet
Generating and sending the invoices to customer along with the supporting documents.
Frequently visit and meet to customer for ledger reconciliation, discussion on past dues
payment and other issues related to the invoices .
provide a high level of customer service to all transactional and relationship customers through incoming/outgoing phone calls and personal visits.
Resolved the customer query/dispute immediately with the help of
sales/operation/warehouse and other internal stake holders as needed.
Ensuring timely payment of debts and Processing the reconciliation of invoices
Reconciliation of receivables amount /Debit Note/Credit Note on the monthly basis.
Manage write-offs, bad debt provisions and setting up of payment plans
Company Profile

Client is a leading Pre-Engineered Building (PEB) company specializing in designing, manufacturing, and constructing innovative steel structures for various industries. Our commitment to excellence, cutting-edge technology, and customer satisfaction has established us as a trusted industry leader.

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