Telecalling Associate - H2H Activation
1 Nos.
81238
Full Time
1.0 Year(s) To 7.0 Year(s)
Not Disclosed by Recruiter
Sales / BD
FMCG/Foods/Beverage
Job Description:
Key Responsibilities:
• Taking feedback on products and H2H services from consumers
• Estimating the repeat rates from consumers on phones & validating the response with purchase/batch code data
• Monitoring and analysing data collected from tele-calling to track the activity’s progress
• Developing dashboard for regular reporting
• Bringing clarification to the progress and performance-related expectations by conducting regular review meetings.
• Keeping the customer database maintained and updated.
What We're Looking For:
• Graduation or equivalent
• Priorly experience working as a telecaller or in a similar role
• Having done a sales-related training program
• Having exposure to cultural norms and diverse viewpoints
• Ability to change the communication style on unusual events
• Excellent interpersonal, research, and record-keeping skills
• Having the capability to receive critics without internalizing them
• Ability to create reports and dashboards on excel for better reporting
Key Skills :
Company Profile
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Apply Now
- Interested candidates are requested to apply for this job.
- Recruiters will evaluate your candidature and will get in touch with you.