1 Opening(s)
3.0 Year(s) To 7.0 Year(s)
9.00 LPA TO 16.00 LPA
Tasks and Responsibilities
Collaborate with Manager, competence centers, team members and customers to troubleshoot and resolve technical and issues reported by clients ensuring timely resolution.
Build and maintain positive relationships with colleagues and team members, and clients.
Conduct thorough investigations to identify root causes of application issues and implement effective solutions.
Maintain up-to-date work instructions and procedures for the supported systems and applications.
Document and contribute in a knowledge base of frequently asked questions, known issues, and best practices to enable quick and efficient issue resolution.
Learns ...