International Sales Manager for a organization dealing in cooking appliances in hotels.

Job Description:

Objective:

1. Grow Export Business by 100%
2. Improve Relationship with Dealers in 30 countries
3. Improve Net Promoter Score to 30

Job Description (JD):

1. New customer development: Lead generation through structured approach via LinkedIn and Tradeshows. Conversion and Order Generation.
2. Order Tracking: To keep track of orders booked, delivery dates and payment dates. Internal coordination and troubleshooting. Consistent communication with customer
3. Dispatch Coordination: Payment Collection, Invoicing, Shipment Handover, Management of freight forwarders, Shipping Bill, BL, BRC.
4. Project Management: To bid on hotel projects. Manage demos, channel networks and tradeshows.
5. Dealer Management: To set goals with dealers. Generate leads and steer to dealers. Setup their website, showroom display and tradeshow display. Establish and Grow Relationships.
6. Customer Satisfaction: To record and document all customer concerns, pre or post sales, delivery, quality, communication gaps and resolve to their satisfaction with instant action.

Key Result Area (KRA):

1. Lead Generation
2. Order Conversion
3. Growth of Dealer Accounts
4. Customer Satisfaction - NPR (Net Promoter Score)
5. MIS - Maintenance of accurate MIS Dashboard

Key Skills Required

1. Aggressive Approach and Growth Mindset
2. Excellent communication - English speaking & writing skills
3. Project Management – Navigating project sales
4. Channel Sales Management – Building relationships with dealers
5. Goal Management - Assign and execute goals effectively

Past Experience:

1. Experience in International Project Sales
2. Experience with supplier Coordination
3. Maintaining Sales Funnel MIS Dashboard
4. Export Freight Forwarder Coordination