Hub Manager

Job Description:

Operational Management:

- Oversee the daily operations of the coworking space, including opening and closing procedures, maintenance, and cleanliness.

- Manage facility-related issues and coordinate with vendors for repairs and services.

- Ensure compliance with health and safety regulations.

Member Services:

- Serve as the primary point of contact for members, addressing their needs and concerns promptly and professionally.

- Onboard new members, providing tours and explaining membership benefits and policies.

- Foster a positive and inclusive community culture, encouraging collaboration and networking among members.

Event Management:

- Plan, coordinate, and execute community events, workshops, and networking activities.

- Collaborate with local businesses and organizations to create valuable partnerships and event opportunities.

Sales and Marketing:

- Develop and implement strategies to attract new members and retain existing ones.

- Conduct tours for prospective members and provide information on membership options and pricing.

- Manage social media accounts and create content to promote the coworking space and its events.

Administrative Duties:

- Maintain accurate records of memberships, billing, and expenses.

- Prepare and present reports on hub performance, occupancy rates, and member satisfaction.

- Oversee the coworking space budget and ensure financial sustainability.

Infrastructure Maintenance:

- Basic understanding of infrastructure maintenance including AC, lift, server, etc.

Key Result Areas (KRA)

- Ensure high member satisfaction and engagement.

- Maintain operational efficiency and facility upkeep.

- Successfully plan and execute community events.

- Achieve membership growth and retention targets.

- Maintain accurate administrative records and financial oversight.

Must-Have Mandatory Selection Criteria

- Bachelor’s degree in Business Administration, Hospitality Management, or a related field.

- Proven experience in managing coworking spaces, hospitality, or community-focused environments.

- Ok to work 6 days a week (including Saturdays) and additional days subject to events / maintenance activities

- Excellent interpersonal and communication skills.

- Strong organizational and multitasking abilities.

- Proficiency in Microsoft Office Suite and coworking management software.

- Creative and proactive approach to problem-solving and community building.

- Fluency in English and Marathi is essential for effective communication.

Reasons to Take Up This Opportunity

- Be part of a vibrant and growing coworking community.

- Opportunity to shape and enhance the coworking experience for a diverse group of members.

- Engage in a dynamic role that combines operations, community building, and event management.

- Develop valuable partnerships with local businesses and organizations.

Benefits

- Competitive salary range: 40,000 - 60,000 INR per month.

- Professional growth and development opportunities.

- Access to a collaborative and innovative work environment.

- Opportunities to network with entrepreneurs and business leaders.

Work Terms and Conditions

- Location: Mumbai, Maharashtra.

- Full-time position with a standard workweek.

- Occasional weekend or evening hours may be required for events or special activities.

- The role requires a proactive and flexible approach to ensure the success of the coworking space.

---

If you are passionate about community building and have the skills and experience to manage a dynamic coworking environment, we invite you to apply for this exciting opportunity